- Our policy lasts 30 days.

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- If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Several types of goods are exempt from being returned.

- Perishable goods such as food, flowers, newspapers or magazines cannot be returned.

- We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
 

Additional non-returnable items:

- Gift cards
- Downloadable software products
- Some health and personal care items
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer.
- There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.

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Refunds (if applicable):

- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

- We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
 

Late or missing refunds (if applicable)

- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us HERE..

Sale items (if applicable)

- Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
 

Exchanges (if applicable)
 

- We only replace items if they are defective or damaged. If you need to  exchange it for the same item, send us an email HERE.

Gifts

- If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

- If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

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Shipping:

- You will be responsible for paying for your own shipping costs for returning your item.

- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged
product to reach you, may vary.
- If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.

- We don’t guarantee that we will receive your returned item.